Frequently Asked Questions
Everything you need to know about the Santoro Milan shopping experience.
Where are Santoro Milan products manufactured?
All our garments are designed and meticulously crafted in Italy, ensuring the highest standards of artisanal quality and authentic Milanese style.
What is your worldwide shipping policy?
We offer complimentary express shipping on all international orders over $250. Standard delivery typically takes 3-5 business days depending on your location.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. As Italian tailoring can be slim-fitting, we generally recommend sizing up if you are between sizes.
What is your return and exchange policy?
We accept returns and exchanges within 14 days of delivery. Items must be in their original condition with all Santoro Milan tags attached.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible interest-free installments.
How should I care for my luxury garments?
To preserve the integrity of our premium fabrics, we recommend professional dry cleaning for all tailored pieces and cold hand-washing for our silk and knitwear collections.