Returns & Exchanges
At Santoro Milan, we strive to ensure your complete satisfaction with every purchase; however, if you are not entirely happy with your order, we offer a seamless 30-day return policy for all unworn and pristine items.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original Santoro Milan packaging, ensuring all designer tags and hygiene seals remain intact and attached.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Ship and Track
Drop off your package at any authorized courier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing